IDAGIO

If you  receive the message 'Couldn't connect to Cast device' when trying to connect to Chromecast (or cast compatible devices), please make sure to:

Upgrade the Google Play Services app on your device to the latest version. To do so, follow <a href="https://play.google.com/store/apps/details?id=com.google.android.gms&amp;hl=en" rel="nofollow noopener noreferrer" target="_blank">this link</a> on your device and click on Update.

If the first step does not solve your problem, clear the data of your Google Play Services by visiting the application's page in your device settings as shown below:

1. Upgrade the Google Play Services app on your device to the latest version. To do so, follow <a href="https://play.google.com/store/apps/details?id=com.google.android.gms&amp;hl=en" rel="nofollow noopener noreferrer" target="_blank">this link</a> on your device and click on Update.
2. If the first step does not solve your problem, clear the data of your Google Play Services by visiting the application's page in your device settings as shown below:

This article helps you to solve issues related to streaming to a cast-compatible device from your Android device

I cannot connect IDAGIO with a cast device!

Email Support

Website

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you