Please test your internet connection in advance to avoid disappointment or technical issues.
If you have a promo code for a concert or course, please follow these steps:
Make sure you are logged into your IDAGIO account or create a free one
Go to “Events” section
Find the event you wish to attend
Select 'Purchase ticket'
Select any ticket category to move forward (no matter which - the concert is free for voucher holders)
Click 'Continue'
Enter your promo code, click 'Redeem' , then select 'Buy now'
Wait a few moments for the order to completely process, then refresh the event page - you will have access to the event now.
Alternatively, head to your registered email account and look for the confirmation email from 'Concerts @ IDAGIO'
Follow the link featured in your confirmation email (and the two reminder emails that you will receive before the concert begins) and you're ready to enjoy!
Not the answer you were you looking for?
Simply drop us a message via help@idagio.com. We are looking forward to hearing from you :)