Please test your internet connection in advance to avoid disappointment or technical issues.

If you are looking for information on how to purchase a ticket, please see here. If you have already purchased a ticket:

  • Log in at app.idagio.com/account (make sure you are logged into the same account that you purchased the ticket with!)

  • Go to "My Events"

  • Select the event you are attending and enjoy!

Alternatively, you can also:

  • Follow the provided link in the confirmation email you received from 'Concerts @ IDAGIO'

  • Make sure you are logged into IDAGIO with the same email address with which you bought the ticket

  • Enjoy the show!


Please note that if you are using the Safari browser and are experiencing playback issues, we recommend using another browser such as Chrome instead.

Our concerts are streamed via Vimeo, which has in the past been geo-blocked in a few countries. If you are unsure whether Vimeo is available in your country, you can check by playing this test video.

If you have further questions, please get in touch at contact@idagio.com.

Please note that our office hours are 9:00-5:00 CET/CEST Monday-Friday. We will get back to you as soon as possible.

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