You’ve received a gift card or voucher code—congratulations! Here’s how you can redeem it:
If you already have an account and are logged in:
Simply go to idagio.com/redeem on your computer and enter your voucher code.
If you have an account but are not logged in:
Log in to your IDAGIO account, then go to your Settings, scroll down to find the option Redeem Voucher.
If you do not have an IDAGIO account yet:
Visit idagio.com/redeem on your computer. You can enter your code and create an account in one step.
Using the IDAGIO iOS app:
Open the app and go to Settings via the gear icon in the top-right corner of your Collection.
Scroll down to find the option Redeem a Voucher.
Enter your voucher code to apply it to your account.
Additional Notes:
Vouchers cannot be applied to accounts with active Apple or Android subscriptions.
If you are subscribed through Apple or Android, you’ll need to cancel your subscription first and wait for it to expire. Afterward, you can redeem your gift card.
Rest assured, your Collection remains saved, and there is no interruption to your IDAGIO experience.If you already have an active voucher code:
You’ll need to wait until it expires before redeeming a new one.For users with a monthly subscription directly with IDAGIO:
Visit app.idagio.com/account to redeem your voucher.
Once redeemed, the voucher will pause your regular payments for the voucher duration. After the voucher ends, billing will resume on your original billing cycle date.Vouchers do not expire, so there’s no rush to redeem them!
If you have any questions or experience any difficulties, feel free to reach out to our support team.
Happy listening!
Not the answer you were you looking for?
Simply drop us a message via help@idagio.com. We are looking forward to hearing from you!