For Apple Subscriptions
If you subscribed to IDAGIO through the Apple Store, please follow the steps described here:
For Google Play Subscriptions
If you subscribed to IDAGIO through Google Play, please find more information on how to change your payment details here:
For subscriptions made through the website
If you are currently using a gift card or are taking advantage of our student discount, please write support@idagio.com to change the card on file.
If you subscribed via the IDAGIO website, you can update your payment details in your account settings. You can find your account settings by clicking on the three horizontal lines in the top right corner and then selecting Account Settings from the drop-down menu. From there, select Manage Billing - this will take you to our subscription management portal.
If you would like to add a new credit card, look to the tab Payment Method and click + Add Payment Method.
If you would like to delete a payment method or set a new method as the default, click on the three dots next to the respective payment method:
