Please test your access to the concert and internet connection in advance to avoid disappointment or technical issues.
If you have a promo code for a Global Concert Hall event, please follow these steps:
- Make sure you are logged into your IDAGIO account or create a free one
- Find the concert you wish to attend on our Global Concert Hall page
- Select 'Purchase ticket'
- Enter your promo code and select 'Buy now'
- Wait a few moments for the order to completely process, head to your registered email account and look for the confirmation email from 'Concerts @ IDAGIO'
- Follow the link featured in your confirmation email (and the two reminder emails that you will receive before the concert begins) and you're ready to enjoy. Alternatively, navigate back to the event page!
If you have further questions, please get in touch at firstname.lastname@example.org
Please note that our office hours are 9:00-5:00 CET/CEST Monday-Friday. We will get back to you as soon as possible.