General Questions

Your most frequently-asked questions, answered

Lukas Wallisch avatar Bas Grasmayer avatar Ella Smith avatar
15 articles in this collection
Written by Lukas Wallisch, Bas Grasmayer, and Ella Smith

How can I create my own playlist?

Curate your own list of all-time favourites or just the right tracks for the moment.
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Written by Lukas Wallisch
Updated over a week ago

IDAGIO is not available in your region

IDAGIO has not yet launched in China or Japan.
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Written by Lukas Wallisch
Updated today

Do you provide gift cards or vouchers for IDAGIO?

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Written by Lukas Wallisch
Updated over a week ago

How do I control IDAGIO with keyboard shortcuts?

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Written by Bas Grasmayer
Updated over a week ago

What do I get from my IDAGIO subscription?

Enjoy offline listening, access to all recordings and more.
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Written by Lukas Wallisch
Updated today

How does my membership support musicians?

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Written by Lukas Wallisch
Updated over a week ago

How do I use vouchers?

You have received a voucher code. Here is how to claim it.
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Written by Bas Grasmayer
Updated over a week ago

How can I cancel my subscription?

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Written by Lukas Wallisch
Updated over a week ago

Is IDAGIO available in my country?

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Written by Lukas Wallisch
Updated over a week ago

How much does IDAGIO cost?

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Written by Lukas Wallisch
Updated over a week ago

In which languages is IDAGIO available?

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Written by Lukas Wallisch
Updated over a week ago

I can't find the recording I'm looking for on IDAGIO!

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Written by Lukas Wallisch
Updated today

I just joined IDAGIO. Why is there no “Weekly Mix” for me?

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Written by Ella Smith
Updated over a week ago

How does IDAGIO handle my privacy?

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Written by Lukas Wallisch
Updated over a week ago

How can I spread the word about IDAGIO?

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Written by Lukas Wallisch
Updated today