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How do I upgrade my IDAGIO subscription?
How do I upgrade my IDAGIO subscription?

How to upgrade from one tier to another

Lukas Lachnit avatar
Written by Lukas Lachnit
Updated over a week ago

You can upgrade your IDAGIO subscription at any time! You can see the differences and benefits of each subscription here.

Please note: You will need to upgrade on the same platform where you initially subscribed.

Please note: When upgrading, the new subscription will be applied immediately, without another 14-day trial phase.

Upgrading on the IDAGIO website

To upgrade on web, go to your Account Settings and select Manage Subscription.

In the subscription management portal, click Update Plan. Select the plan you like and click Continue. You will see a price breakdown of what you will pay and can choose to Confirm or Go Back.

Upgrading your Apple Subscription

If you subscribed to IDAGIO via the Apple App Store:

  • Open the IDAGIO app

  • Select Collection > Account Settings (cog symbol in top right corner)

  • Click on Subscription and follow steps to upgrade your subscription

Alternatively, on the iOS device you used to subscribe, go to your device settings, select your Apple-ID > Subscriptions > IDAGIO > select one of the subscription options.

Apple will charge you for your new subscription immediately and refund you the difference in 5-10 working days.

Upgrading your Google Play Subscription

If you subscribed to IDAGIO via the Google Play Store:

  • Open the IDAGIO app

  • Select Collection > Account Settings (cog symbol in top right corner)

  • Click on Subscription and be redirected to the Play Store

  • Here, you will need to cancel your current subscription - for further information on how to do this, please visit the Google Play support page here.

  • Once the current month of your subscription expires, you can then re-subscribe. If you do not wish to wait, get in touch with us at contact@idagio.com.

  • To re-subscribe, please open the app and go to Settings > Subscription > Renew Subscription and scroll down to select the desired tier.

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